How to Win Friends and Influence People Summary

How to Win Friends and Influence People Cover

“How to Win Friends and Influence People” was first published in 1936. It’s still very relevant today. I recently went through it and I decided it was worth a share. There nothing that’s rocket science in there, but a lot of common-sense ideas which you may have overlooked. I know I did!

You can find the full book in pdf format here.

Here is a quick summary:

You can also download the pdf of the summary here and print it out on one A4 page.

1. Fundamental Techniques in Handling People:
 1. Don’t criticise, condemn or complain.
 2. Give honest and sincere appreciation.
 3. Arouse in the other person an eager want.
2. Six ways to Make People Like You:
 1. Become interested in other people
 2. Make a good first impression: smile!
 3. Remember their name, it’s the most important word to them.
 4. Listen to them: encourage others to talk about themselves.
 5. Talk in terms of the other person’s interests.
 6. Make them feel important and do it sincerely.
3. How to Win People to Your Way of Thinking:
 1. You can’t win an argument.
 2. Don’t tell them that they are wrong, ever.
 3. If you are wrong, admit it quickly and emphatically.
 4. Begin in a friendly way.
 5. Get the other person saying “yes” immediately.
 6. Let the other person do a great deal of the talking.
 7. Let the other person feel that idea is his.
 8. Try honestly to see things from the other person’s PoV.
 9. By sympathetic with the other person’s ideas and desires.
 10. Appeal to the nobler motives.
 11. Dramatise your ideas.
 12. Throw down a challenge.
4. Be a Leader: How to Change People Without Giving Offense or Arousing Resentment:
 1. Begin with praise and honest appreciation.
 2. Call attention to people’s mistakes indirectly.
 3. Talk about your own mistakes before criticising others.
 4. Ask questions instead of giving direct orders.
 5. Let the other person save face.
 6. Be hearty  in your approbation and lavish in your praise.
 7. Give the other person a fine reputation to live up to.
 8. Use encouragement. Make the fault seem easy to correct.
 9. Make the other person happy to do the thing you suggest.

Join Tens of Thousands of Readers Every Month

Leave a Reply